Privacy Policy • Catatumbo Multiservice
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Privacy Policy

Effective date:

This Privacy Policy explains how Catatumbo Multiservice (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website or contact us for services.

1) Information We Collect

We may collect the following types of information:

  • Contact information you provide (name, phone number, email, city/area).
  • Project details you submit (description, photos if you send them via email or text).
  • Basic website data (device type, browser type) if analytics tools are added in the future.

2) How We Use Information

We use your information to:

  • Respond to your quote request or message.
  • Schedule and provide services.
  • Improve communication and customer support.
  • Comply with legal obligations if required.

3) Sharing of Information

We do not sell your personal information. We may share information only when necessary to:

  • Provide requested services (for example, coordinating with a supplier or subcontractor if needed).
  • Comply with legal requirements, court orders, or lawful requests.
  • Protect the rights, safety, or property of our customers and our business.

4) Cookies & Analytics

Currently, we may not use cookies or analytics. If we add analytics tools (such as Google Analytics) in the future, this section will be updated to explain what data is collected and how you can opt out where available.

5) Data Security

We take reasonable steps to protect your information. However, no method of transmission over the internet is 100% secure. If you have concerns, contact us directly.

6) Your Choices

  • You can request to update or delete your information by contacting us.
  • You may choose not to provide certain details, but it may limit our ability to give an accurate quote.

7) Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

8) Contact Us

If you have questions about this Privacy Policy, contact us:

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